Shipping policy

AMVITAMINS.COM


United States Shipping:


How to get FREE Shipping:

  • Place your online order of $49 or more*
  • Ship to an address within the United States** (only available in the contiguous 48 states, not including U.S. territories)
  • Your shipment should arrive within 2-6 business days, excluding holidays and weekends from the time your order was placed***

* Your total purchase must reach the designated amount after any discounts are applied and prior to the costs of shipping and tax.

** For orders shipping to Hawaii, Puerto Rico and Alaska, these orders will ship within 72 hours via UPS Ground BUT will not fall under free shipping and will arrive within 1-2 weeks. 

**For orders shipping to Guam and the U.S. Virgin Islands, these orders will ship within 48 hours via UPS SurePost BUT will not fall under free shipping and it will arrive within 3-5 weeks.

***Pending verification of billing information and the shipping method selected. International orders and orders containing gift cards, out-of-stock items of refrigerated items will be processed as quickly as possible, but cannot be shipped out the same day.


Domestic Shipping (includes the United States and the U.S. Territories*)

Standard Shipping 

  • $6.99 standard shipping 2-6 business days under $49 Excluding holidays and weekend (available in all 50 States)*

2 Day Shipping**

  • Based on weight will be calculated on checkout. 2 business day shipping order places in before 12 p.m. PST Excluding holidays and weekend
    • not available to Alaska, Hawaii, and the U.S. Territories*)

1 Day Shipping**

  • Based on weight shall be calculated on checkout. 1 Business day shipping order placed in before 12 p.m. PST Excluding holidays and weekend
    • not available to Alaska, Hawaii, and the U.S. Territories*)

*Please Note: Standard Shipping is available in all 50 states. Alaska, Hawaii, Guam, and Puerto Rico may take longer to deliver. Delivery available to PO Box or APO/FPO addresses but may take longer.

*For orders shipping to Hawaii, Puerto Rico and Alaska, these orders will ship within 72 hours via UPS or USPS Ground. Orders should arrive within 1-2 weeks.

*For orders shipping to Guam and the U.S. Virgin Islands, these orders will ship within 72 hours via UPS or USPS Sure Post. Orders should arrive within 3-5 weeks.

* U.S. Territories include Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands

** Next Day and Second Day (1 and 2 business days) delivery are no longer available to the following U.S. Territories; U.S. Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands. Next Day and Second delivery are not available to Puerto Rico, Hawaii, and Alaska.

Processes an Order

  • Order will ship within 48-72 hours
  • Same-day processing is typically available for orders being placed before 2 pm ET or 11 am PST Monday through Friday. Orders placed after 2 pm ET or 11 am PST Monday through Friday will typically ship the following business day. Orders placed on the weekends or holidays will typically ship the following business day.
  • Domestic orders will be packed and shipped within 72 hours, pending verification of billing information and the shipping method selected. International orders and orders containing gift cards, out-of-stock items of refrigerated items will be processed as quickly as possible, but cannot be shipped out the same day.


Back-ordered items

All in-stock products generally ship within 48-72 hours of the order being placed. When available, the back-ordered item(s) will ship, free of charge to the customer. Domestic back-ordered items are usually shipped within 3-7 business days. International back-ordered items will be canceled automatically.

LOST OR DAMAGED SHIPMENT

Please contact Customer Service at 1-833-262-6261 Monday through Friday from 10:00 A.M. to 6:00 P.M. PST; Saturday through Sunday from 11:00 A.M. to 4:00 P.M. PST. If not answered please leave a message and Customer Service will get back to you right away.


International shipping:

CANADA

  • Expedited Parcel Canada (2-3 Weeks) Shipping – FREE for orders over $250.00 anywhere in Canada*. For this shipping method, AM VITAMINS uses USPS, UPS, FedEx, or DHL and a tracking number is included. AM VITAMINS will only accept U.S. currency Dollars. Our prices do not include taxes and tariffs.
  • Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation. 
  • Additionally, when ordering from AM VITAMINS.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. 
  • Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can’t be delivered due to an address error, or orders seized by Customs.
  • AM VITAMINS strictly follows all national and international regulations regarding the sale, purchase, and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.

International Destinations other than Canada

  • We are more than happy to ship to your location anywhere else in the world. 
  • To do that please do send us an email at info@amvitamins.com, with the items you are looking to get shipped to your destination address. We shall then tell you what the costs of the items shall be for shipping the items to your location which you shall have to pay for.
  • Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation. 
  • Additionally, when ordering from AM VITAMINS.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. 
  • Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can’t be delivered due to an address error, or orders seized by Customs.
  • AM VITAMINS strictly follows all national and international regulations regarding the sale, purchase, and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.
0
Skip to content